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Return and Refund Policy

Effective Date: 2026

1. Return Eligibility

Customers may apply for returns within 30 days after receiving the goods. Products must be unused, unopened and in original condition.

2. How to Apply for Return

Please contact our customer service by email to submit a return application with your order number.

3. Refund Process

After we receive and inspect the returned items, the refund will be processed within 5–7 working days to your original payment account.

4. Return Shipping Fee

Return shipping fees are borne by the customer, unless the item is defective or shipped incorrectly by our side.

5. Defective Products

For damaged or defective goods upon arrival, we offer free replacement or full refund.